Our Refund and Returns Policy
At Elite Shipping Containers, we are committed to ensuring your complete satisfaction with your purchase. If you are unsatisfied with your purchase, we're here to help.
- Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase.
- Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
- Shipping
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Non-returnable Items
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
- Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@eliteshippingcontainers.us and send your item to: Elite Shipping Containers, [Your Address].
- Contact Us
If you have any questions on how to return your item to us, contact us at support@eliteshippingcontainers.us.
- Changes to This Policy
We may update our Refund and Returns Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes. Changes to this policy are effective when they are posted on this page.
Customer SupportHassle-Free Returns Policy for You
At Elite Shipping Containers, we understand that sometimes the product you receive may not meet your expectations. That’s why we have a hassle-free returns policy in place to ensure your complete satisfaction with every purchase.
We are committed to ensuring your satisfaction with every purchase. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase. Once we receive your item, we will inspect it and notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
FAQ
Get in Touch
We’d love to hear from you! Reach out with any questions, feedback, or inquiries, and we’ll reply promptly. Our team is here to help you find the perfect container solution. Connect with us today and let us assist you with all your shipping container needs.
Send us an email and we'll get back to you as soon as possible.
Support@eliteshippingcontainers.us.
Phone
Give us a call anytime, we are here to help.
+1 (315) 834 -2520
Address
1711 Alameda Street Wilmington, California 90748